Performance Management System (PMS) in a Malaysian local government: a New Institutional Sociology (NIS) perspective

• Main Authors: Hasbolah, Farhana, Mohd Alwi, Norhayati, Mohamad, Muslim Har Sani
• Format: Conference or Workshop Item
• Language: English
• Published: 2012
• Subjects: HF5001 Business. Business Administration; HJ9701 Public accounting
• Online Access: http://irep.iium.edu.my/59163/1/GAOC%20July%202012%20IREP.pdf; http://irep.iium.edu.my/59163/; http://sun-u.blogspot.my/2010/07/global-accounting-and-organizational.html

Key Performance Indicators, also known as KPI, help an organization to define and measure progress toward organizational goals. It is one of examples of private sector practice developed and implemented in public sector organizations to improve the performance of public services. The system is suppo...