Investigating the antecedents of service quality in low cost carriers and budget airlines
The emergence of low cost carrier (LCC) services has changed the fundamentals of the aviation industry. With cheap flights and no frill services, LCC has attracted and made it possible for many passengers to fly. Due to this new innovation, has service quality differs from the full service airline...
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| 格式: | Conference or Workshop Item |
| 語言: | English English English |
| 出版: |
2015
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| 在線閱讀: | http://irep.iium.edu.my/48328/1/Investigating_the_Antecedents_of_Service_Quality_in_Low_Cost_Carriers_and_Budget_Airlines_-Wan_Jamaliah_-revised-1.docx http://irep.iium.edu.my/48328/3/acceptance_letter_IDR_2015_Chiang_Mai.jpg http://irep.iium.edu.my/48328/4/certificate_of_presentation_IDR2015_Chiang_Mai.jpg http://irep.iium.edu.my/48328/ |
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http://irep.iium.edu.my/48328/1/Investigating_the_Antecedents_of_Service_Quality_in_Low_Cost_Carriers_and_Budget_Airlines_-Wan_Jamaliah_-revised-1.docxhttp://irep.iium.edu.my/48328/3/acceptance_letter_IDR_2015_Chiang_Mai.jpg
http://irep.iium.edu.my/48328/4/certificate_of_presentation_IDR2015_Chiang_Mai.jpg
http://irep.iium.edu.my/48328/