Antecedents of customer satisfaction in the higher education institutions of South Africa
Higher education institutions like most other organisations have realized the importance of customer- centred approach to survive amongst competitors. This is very important keeping in mind the globalisation of higher education and consequent competition. The primary objective of the study is to det...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Business Perspectives
2015
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/44849/1/44849_-_Antecedents_of_customer_satisfaction_in_the_higher_education_institutions_of_South_Africa.pdf http://irep.iium.edu.my/44849/ http://businessperspectives.org/component/option,com_journals/task,issue/id,319/jid,3/Itemid,74/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|