Assessing social welfare department service delivery system towards vulnerable and disadvantages group in Malaysia: case study of Perak

• Main Authors: Mohamed Osman, Mariana, M Bakri, Nurul Izzati, Bachok, Syahriah, Ibrahim, Mansor, Mohamed, Mohd Zin
• Format: Article
• Language: English; English
• Published: Elsevier 2015
• Subjects: HT Communities. Classes. Races
• Online Access: http://irep.iium.edu.my/41043/1/sustain_bali_SP-04%281%29.pdf; http://irep.iium.edu.my/41043/2/LoA_Procedia_SP-04.pdf; http://irep.iium.edu.my/41043/; http://www.journals.elsevier.com/procedia-environmental-sciences/

This paper attempts to evaluate service delivery of the Welfare Department in Perak Malaysia offered to the vulnerable groups in achieving good governance and social sustainability. Improving the quality of government delivery system is challenging, but effective delivery systems are crucial in achi...