Satisfaction Among Gen Y patients: a case study of students at the International Islamic University Malaysia
Purpose – The purpose of this paper is to assess satisfaction of Generation Y (Gen Y) patients in Malaysia. Design/methodology/approach – A patient satisfaction study was conducted on an outpatient clinic at the Health Centre of the International Islamic University Malaysia (IIUM). The majority o...
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Main Authors: | Abd. Manaf, Noor Hazilah, Mohd, Dinon, Abdullah, Kalthom |
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Format: | Article |
Language: | English |
Published: |
Emerald Group Publishing
2010
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Subjects: | |
Online Access: | http://irep.iium.edu.my/3356/1/Satisfaction_among_patients_2010.pdf http://irep.iium.edu.my/3356/ http://www.emeraldinsight.com/journals.htm?issn=1753-8394&volume=3&issue=3&articleid=1881401&show=abstract |
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