Alternative service delivery for senior citizen care services in Malaysia

• Main Authors: Mohd Alwi, Norhayati, Alias, Intan Aidura, Mat Yassin, Fatimah
• Format: Article
• Language: English
• Published: Centre for Research on Islamic Banking & Finance and Business 2021
• Subjects: H Social Sciences (General); HV40 Social service. Social work. Charity organization and practice
• Online Access: http://irep.iium.edu.my/88129/7/88129_Alternative%20service%20delivery%20for%20senior%20citizen%20care%20services%20in%20Malaysia.pdf; http://irep.iium.edu.my/88129/

Under the New Public Management (NPM), Alternative Service Delivery (ASD) provides opportunities to third parties to be involved in the provision of services. This research aims to explore the use of ASD business model under the NPM for senior citizen care services. Specifically, the research attemp...