The antecedents of social commerce service quality dimensions: a systematic review
The purpose of this paper is to provide a comprehensive review of Social Commerce Service Quality (SCSQ) and its dimensions. The authors conducted a systematic review of the extant literature on e-commerce, social commerce, service quality and e-service quality to identify the dimensions of Social C...
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| Main Authors: | , , |
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| 格式: | Article |
| 語言: | English |
| 出版: |
World Academy of Islamic Management
2024
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| 在線閱讀: | http://irep.iium.edu.my/107255/7/107255_The%20antecedents%20of%20social%20commerce%20service.pdf http://irep.iium.edu.my/107255/ http://publications.waim.my/index.php/jims/issue/view/23 |
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