Technical job distribution at BSD SHARP service center using combination of naïve Bayes and K-Nearest neighbour
Works distribution is a routine carried out every day by the head of the branch in the SHARP Service Center. The accuracy of the labor division is very important to get customer satisfaction. Inappropriate work distribution can increase complaints from customers. Currently, works distribution in SHA...
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Main Authors: | Pebrianti, Dwi, Ariawan, Angga, Bayuaji, Luhur, Mahdiana, Deni, ,, Rusdah |
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Format: | Conference or Workshop Item |
Language: | English English |
Published: |
IEEE Computer Society
2022
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Subjects: | |
Online Access: | http://irep.iium.edu.my/101597/1/Hybrid_Method_for_Churn_Prediction_Model_in_The_Case_of_Telecommunication_Companies.pdf http://irep.iium.edu.my/101597/7/Scopus%20-%20Document%20details%20-%20Technical%20Job%20Distribution.pdf http://irep.iium.edu.my/101597/ https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=9942772 |
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