Crisis Management in Communication: A Study on MH370, MH17 and QZ8501 Aviation Tragedies
In 2014, the MH370, MH17 and QZ8501 flight crash tragedies become a viral issue and attract the attentions of media and stakeholders, globally, and raise many crises to the airlines companies, respectively, including the risk of losing their stakeholders' trust. The study is to identify the...
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Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
2016
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Subjects: | |
Online Access: | http://eprints.unisza.edu.my/5329/1/FH02-FBK-17-08370.pdf http://eprints.unisza.edu.my/5329/ |
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