Enhancing takaful performance from quality of islamic leader's perspective: A case of Malaysian takaful operator
Based on the continuing growth of Takaful demand around the world, there is an even more pressing need to develop the Islamic leaders’ qualities and competencies on a global basis. Yet, despite this growth, leaders’ qualities has become a major problem facing by the Takaful operators in Malaysia....
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2016
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| Subjects: | |
| Online Access: | http://eprints.unisza.edu.my/1054/1/FH03-FESP-17-07801.pdf http://eprints.unisza.edu.my/1054/ |
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| Summary: | Based on the continuing growth of Takaful demand around the world, there is an even more
pressing need to develop the Islamic leaders’ qualities and competencies on a global basis. Yet,
despite this growth, leaders’ qualities has become a major problem facing by the Takaful
operators in Malaysia. Very little attention has been directed to the qualities of Islamic leaders to
improve the business performance. Based on this reality, it is of interest to examine whether
Islamic leaders’ qualities affect Takaful performance in Malaysia. This study focuses on the
relationship between qualities of Islamic leaders’ truthfulness (al-sidq), trust (amanah),
knowledge (fathonah), and communication (tabligh) and organizational performance of Takaful
operators in Malaysia. Study attempts to achieve three objectives. First, to determine the qualities
of Islamic leaders in Malaysian Takaful industry. Second, to analyze the effect of Islamic
leaders’ qualities on Takaful performance in Malaysia. Third, to develop a model of qualities of
Islamic leaders and Takaful performance in Malaysia. This study used quantitative research
study. The respondents involved were the staff (managerial level) of Takaful operators in
Malaysia. Seven organizations from the Takaful industry in Malaysia participated in the study.
A total of 110 questionnaires were distributed and 59 responded in which they were analyzed.
This study uses the quantitative approach and employed SPSS Windows Software (version 19.0).
The statistical tools used to analyze the descriptive statistics, factor analysis, reliability analysis
and multiple regressions. The results of this study have provided a significant contribution to the
Malaysian Takaful operators in improving their performance from both theoretical and practical
aspects. |
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