A study on customer satisfaction towards Pos Malaysia service during pandemic Covid-19

• Main Authors: Yuhanis Mohamed Noor,, Afifah Hanim Md Pazil,, Nurul Huda Hazizan,
• Format: Article
• Language: English
• Published: Penerbit Universiti Kebangsaan Malaysia 2022
• Online Access: http://journalarticle.ukm.my/21232/1/pp_11.pdf; http://journalarticle.ukm.my/21232/; https://www.ukm.my/personalia/publication-category/volume-25-number-2-december-2022/page/2/

University students were among those who had to study at home using online platforms, and they were strong Internet users during the recent COVID-19 pandemic. Furthermore, since COVID-19, the usage of the Internet and online transactions has become crucial. Hence, there is no doubt that the number o...