A study of patients’ satisfaction with the Emergency Department (ED) of Hospital Universiti Kebangsaan Malaysia (HUKM)

Patients’ satisfaction is of critical interest to all healthcare providers. Satisfied patients are more likely to seek health care and to comply with prescribed treatment regimes. The objective of the study was to identify factors that influence patient satisfaction with Emergency Department HUKM...

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Bibliographic Details
Main Authors: Ismail Saiboon,, Ho, Siew Eng, Bala Krishnan,, Siti Nooraini Ali,, Noorafindi Murad,, Audrey Pathnathan,, Yin, Choy Choy
Format: Article
Language:English
Published: Penerbit UKM 2008
Online Access:http://journalarticle.ukm.my/1995/1/Page_07_-_13.pdf
http://journalarticle.ukm.my/1995/
http://www.ppukm.ukm.my/ukmmcjournal/index.php
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