A lean case study on managing interlibrary loan and document delivery service in an academic library
Introduction: Interlibrary loan and document delivery (ILL/DD) is an essential service provided by academic libraries to support research activities, publication and academic programmes. ILL/DD service capitalises on resource sharing or library networking by providing library materials that are not...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2022
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| Online Access: | http://journalarticle.ukm.my/19432/1/10.pdf http://journalarticle.ukm.my/19432/ https://www.ukm.my/apjitm/articles-issues |
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