A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement

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Bibliographic Details
Main Authors: Khairul Anuar Mohd Ali,, Mohamad Nasir Saludin,, Rika Fatimah P. L.,
Format: Article
Language:English
Published: 2007
Online Access:http://journalarticle.ukm.my/1467/1/2007-Article_5_K-19.pdf
http://journalarticle.ukm.my/1467/
http://www.ukm.my/jkukm/index.php/jkukm
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spelling my-ukm.journal.14672016-12-14T06:29:32Z http://journalarticle.ukm.my/1467/ A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement Khairul Anuar Mohd Ali, Mohamad Nasir Saludin, Rika Fatimah P. L., 2007 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/1467/1/2007-Article_5_K-19.pdf Khairul Anuar Mohd Ali, and Mohamad Nasir Saludin, and Rika Fatimah P. L., (2007) A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement. Jurnal Kejuruteraan, 19 . pp. 55-62. http://www.ukm.my/jkukm/index.php/jkukm
institution Universiti Kebangsaan Malaysia
building Perpustakaan Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
format Article
author Khairul Anuar Mohd Ali,
Mohamad Nasir Saludin,
Rika Fatimah P. L.,
spellingShingle Khairul Anuar Mohd Ali,
Mohamad Nasir Saludin,
Rika Fatimah P. L.,
A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement
author_facet Khairul Anuar Mohd Ali,
Mohamad Nasir Saludin,
Rika Fatimah P. L.,
author_sort Khairul Anuar Mohd Ali,
title A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement
title_short A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement
title_full A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement
title_fullStr A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement
title_full_unstemmed A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement
title_sort study of customers satisfaction towards service quality of ukm hospital clinic: base on fuzzy logic controller (flc) measurement
publishDate 2007
url http://journalarticle.ukm.my/1467/1/2007-Article_5_K-19.pdf
http://journalarticle.ukm.my/1467/
http://www.ukm.my/jkukm/index.php/jkukm
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score 13.214268