Total quality management and knowledge sharing: Comparing Malaysia's manufacturing and service organizations

• المؤلفون الرئيسيون: Cheah, Weng Choong, Ooi, Keng Boon, Teh, Pei Lee, Chong, Alain Yee Loong, Yong, Chen Chen
• التنسيق: مقال
• اللغة: English
• منشور في: Asian Network for Scientific Information 2009
• الموضوعات: HD61 Risk Management
• الوصول للمادة أونلاين: http://eprints.intimal.edu.my/1188/1/Total%20quality%20management%20and%20knowledge%20sharing%20Comparing%20Malaysia%27s%20manufacturing%20and%20service%20organizations.pdf; http://eprints.intimal.edu.my/1188/

The aim of this study was to examine the difference between Malaysian manufacturing and service organizations with regard to the multidimensionality of TQM practices and the relationship of these practices to knowledge sharing behavior from middle management employees’ perspective. The empirical dat...