Integrate Kano's Model and Servqual to Improve the Service Quality of Facilities Management in Hong Kong
Facility management in Hong Kong is still in an early learning cycle when compared to that in the USA, or any other European countries where the practice has been on since the 1990’s. Some of the organizations in these foreign countries are increasingly embracing the need for efficient facilities...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English English |
| Published: |
2022
|
| Online Access: | http://ur.aeu.edu.my/1018/1/Kevin%20Wong%20Chung%20Tong%20Thesis.pdf http://ur.aeu.edu.my/1018/2/Kevin%20Wong%20Chung%20Tong%20Thesis-1-24.pdf http://ur.aeu.edu.my/1018/ https://online.fliphtml5.com/sppgg/gkgj/?1670988737935 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|