Responding to customers while driving: Predictors of intention to text among motorcycle-based ride-hailing drivers

• Main Authors: Irawan, M.Z., Dharmowijoyo, D.B.E., Waluyo, T.A., Widiastuti, N.O.
• Format: Article
• Published: Elsevier Ltd 2023
• Online Access: http://scholars.utp.edu.my/id/eprint/37385/; https://www.scopus.com/inward/record.uri?eid=2-s2.0-85163372641&doi=10.1016%2fj.trip.2023.100869&partnerID=40&md5=9fedb81e02dd6929fc672ac0cb52bcbe

Although motorcycle-based ride-hailing (MBRH) has become more popular and in high demand in the last decades, especially in developing countries, their safety remains questionable due to drivers� behavior in using smartphones to communicate with customers while driving. This study, therefore, aime...