Efficiency measurement of business units using non-parametric method

• Main Authors: Ku-Mahamud, Ku Ruhana, Mat Kasim, Maznah, Abd Ghani, Nor Farzana, Abdullah, Fader, Ahmad, Faudziah, Abd Razak, Rafidah
• Format: Monograph
• Language: English; English
• Published: Universiti Utara Malaysia 2010
• Subjects: QA Mathematics
• Online Access: http://repo.uum.edu.my/7517/1/kU.pdf; http://repo.uum.edu.my/7517/4/1.Ku%20Ruhana%20Ku%20Mahamud.pdf; http://repo.uum.edu.my/7517/

In the wake of the economic crisis, IT companies being totally dependent on project-based business, need to find ways to score higher profit with minimum resources usage. Measuring business performance and presenting the resulting information for action is one aspect of achieving business success.Th...