Managing sustainability with the support of business intelligence: The case of Malaysian telecenters

• Main Authors: Ahmad, Azizah, Abd Razak, Rafidah, Sheikh Osman, Wan Rozaini, Rahmat, Abdul Razak, Abdullah, Mohd Syazwan, Mat Ali, Abdul Bashah
• Format: Conference or Workshop Item
• Language: English
• Published: 2011
• Subjects: HD28 Management. Industrial Management; T Technology (General)
• Online Access: http://repo.uum.edu.my/4225/1/paper_207.pdf; http://repo.uum.edu.my/4225/; http://www.ibima.org/MY2011/

In this paper we intent to explore how the sustainability of the Malaysian telecenters can be supported by business intelligence (BI). We suggest that BI has an important role to play in helping telecenters implement and monitor sustainable practices. We pay particular attention to one phase of any...