Implementing total quality management in education: An empirical study on private school in Central Jaya Indonesia
TQM is generally understood as an integrated organization strategy for improving product and service quality Technically, Total quality management (TQM) elements can be classified into two types: soft TQM and hard TQM. Many commentators argue that in order to be fully successful and self sustaining...
Saved in:
| Main Author: | |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2010
|
| Subjects: | |
| Online Access: | http://repo.uum.edu.my/4115/1/Wi.pdf http://repo.uum.edu.my/4115/ http://cob.uum.edu.my/ictom |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|