Fuzzy subjective evaluation of Asia Pacific airport services
This paper presents a fuzzy decision-making model to determine the ranking of fourteen Asia Pacific airports based on the services provided to passengers. Airport services were represented by six attributes namely comfort, processing time, convenience, courtesy of staff, information visibility and s...
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主要な著者: | , |
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フォーマット: | 論文 |
言語: | English |
出版事項: |
Universiti Utara Malaysia
2010
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オンライン・アクセス: | http://repo.uum.edu.my/4024/1/krmo.pdf http://repo.uum.edu.my/4024/ http://jict.uum.edu.my/index.php?option=com_phocadownload&view=category&id=12&Itemid=11 |
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