Fuzzy subjective evaluation of Asia Pacific airport services

This paper presents a fuzzy decision-making model to determine the ranking of fourteen Asia Pacific airports based on the services provided to passengers. Airport services were represented by six attributes namely comfort, processing time, convenience, courtesy of staff, information visibility and s...

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Bibliographic Details
Main Authors: Ku-Mahamud, Ku Ruhana, Othman, Mahmod
Format: Article
Language:English
Published: Universiti Utara Malaysia 2010
Subjects:
Online Access:http://repo.uum.edu.my/4024/1/krmo.pdf
http://repo.uum.edu.my/4024/
http://jict.uum.edu.my/index.php?option=com_phocadownload&view=category&id=12&Itemid=11
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