Value Co-creation with Customers by Facebook Community: A Successful Example of PKT Logistics

Value co-creation is an emerging subject in the practical field. Companies are very familiar to practice value creation of goods innovation rather than value co-creation by adding service concept. Meaning, value is created not only by what firms do, but also by getting the consumer to engage with fi...

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Bibliographic Details
Main Authors: Belal, H. M., Noordin, Alminnourliza, Hasan, Quamrul, Ahmad Zaidi, Mohamad Faizal
Format: Conference or Workshop Item
Language:English
Published: 2018
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/31874/1/mohamad%20Faizal%20PdfReader.pdf
https://repo.uum.edu.my/id/eprint/31874/
http://www.imbre.uum.edu.my
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