Factors Influencing the Performance of Sarawak Local Authorities
This paper presents the empirical research on factors that influenced the performance in Local Authorities in Sarawak. It explores the benefits of performance measure and discusses the factors that influenced the performance for Local Authorities in providing an excellent service delivery in accorda...
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Universiti Teknologi MARA Cawangan Sarawak
2021
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my.uum.repo.307682024-04-30T13:10:31Z https://repo.uum.edu.my/id/eprint/30768/ Factors Influencing the Performance of Sarawak Local Authorities Abdul Hamid, Siti Mardinah Hamali, Jamil Abdullah, Firdaus HA Statistics This paper presents the empirical research on factors that influenced the performance in Local Authorities in Sarawak. It explores the benefits of performance measure and discusses the factors that influenced the performance for Local Authorities in providing an excellent service delivery in accordance with the vision to provide a world class standard of civil service in Sarawak. Additionally, this paper highlights issues affecting the performance of Local Authorities and their usage in performance management. Findings from this study could assist in the identification of factors that notably have an impact on performance and provide recommendations that would efficaciously enhance the performance for Local Authorities in Sarawak Universiti Teknologi MARA Cawangan Sarawak 2021 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/30768/1/IJSMS%2006%2002%202021%2001-26.pdf Abdul Hamid, Siti Mardinah and Hamali, Jamil and Abdullah, Firdaus (2021) Factors Influencing the Performance of Sarawak Local Authorities. International Journal of Service Management and Sustainability, 6 (2). pp. 1-26. ISSN 0128-3057 https://myjms.mohe.gov.my/index.php/IJSMS/article/view/15569 |
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HA Statistics Abdul Hamid, Siti Mardinah Hamali, Jamil Abdullah, Firdaus Factors Influencing the Performance of Sarawak Local Authorities |
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This paper presents the empirical research on factors that influenced the performance in Local Authorities in Sarawak. It explores the benefits of performance measure and discusses the factors that influenced the performance for Local Authorities in providing an excellent service delivery in accordance with the vision to provide a world class standard of civil service in Sarawak. Additionally, this paper highlights issues affecting the performance of Local Authorities and their usage in performance management. Findings from this study could assist in the identification of factors that notably have an impact on performance and provide recommendations that would efficaciously enhance the performance for Local Authorities in Sarawak |
format |
Article |
author |
Abdul Hamid, Siti Mardinah Hamali, Jamil Abdullah, Firdaus |
author_facet |
Abdul Hamid, Siti Mardinah Hamali, Jamil Abdullah, Firdaus |
author_sort |
Abdul Hamid, Siti Mardinah |
title |
Factors Influencing the Performance of Sarawak Local Authorities |
title_short |
Factors Influencing the Performance of Sarawak Local Authorities |
title_full |
Factors Influencing the Performance of Sarawak Local Authorities |
title_fullStr |
Factors Influencing the Performance of Sarawak Local Authorities |
title_full_unstemmed |
Factors Influencing the Performance of Sarawak Local Authorities |
title_sort |
factors influencing the performance of sarawak local authorities |
publisher |
Universiti Teknologi MARA Cawangan Sarawak |
publishDate |
2021 |
url |
https://repo.uum.edu.my/id/eprint/30768/1/IJSMS%2006%2002%202021%2001-26.pdf https://repo.uum.edu.my/id/eprint/30768/ https://myjms.mohe.gov.my/index.php/IJSMS/article/view/15569 |
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13.18916 |