Total Quality Management Dimension and SME Performance: A Quantitative Approach

• Main Authors: Jabeen, Rubina, Shehu, Aliyu Mukhtar, Mahmood, Rosli
• 格式: Article
• 語言: English
• 出版: UUM Press 2015
• 主題: HF Commerce
• 在線閱讀: https://repo.uum.edu.my/id/eprint/30295/1/IPBJ%2007%2001%202015%2021-35.pdf; https://repo.uum.edu.my/id/eprint/30295/; https://e-journal.uum.edu.my/index.php/gbmr/article/view/16818

The objective of this study is to measure the relationship between some TQM dimensions and business performance of SMEs. The study seeks to advance the understanding of TQM and also resolves some controversies that appear in the literature concerning the relationship between TQM dimensions and perfo...