Identification of Social Commerce Service Quality (SCSQ) dimensions for Malaysian modest fashion industry

The purpose of this study is to identify emerging themes in the Social Commerce Service Quality (SCSQ) that are appropriate for the Malaysian modest fashion industry to improve the online shopping experience for Malaysian consumers. This qualitative research applied semi-structured online interviews...

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Bibliographic Details
Main Authors: Hanafi, Izzati, Islam, Rafikul, Maulan, Suharni
Format: Article
Language:English
Published: UUM Press 2023
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/30270/1/GBMR%2015%2002%202023%2034-59.pdf
https://repo.uum.edu.my/id/eprint/30270/
https://e-journal.uum.edu.my/index.php/gbmr/article/view/22001
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