Strategic Planning of Reverse Logistics System Among Omnichannel Companies: A Qualitative Study

In an omnichannel context, reverse logistics systems are hazy and difficult to manage. Improper reverse logistics management can lead to consumer unhappiness and increased costs for omnichannel companies. Therefore, the understanding of reverse logistics in omnichannel environment is important to im...

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Main Authors: Yee, Jing Foo, Abdul Jalil, Emy Ezura
格式: Article
語言:English
出版: UUM Press 2021
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在線閱讀:https://repo.uum.edu.my/id/eprint/29181/1/JTOM%2016%2002%202021%2045-61.pdf
https://repo.uum.edu.my/id/eprint/29181/
https://doi.org/10.32890/jtom2021.16.2.5
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