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Factors affecting students’ satisfaction towards bus services in university

This study describes a statistical study of students’ satisfaction towards bus services in university. The objective of this study is to explore factors that influence student satisfaction on bus services in Universiti Utara Malaysia (UUM).Primary data were collected by distributing direct questionn...

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Main Authors: Md Yusof, Zahayu, Misiran, Masnita, Lee, Pei Pei, Ho, Tian Tian
Format: Article
Language:English
Published: MAXWELL Science Publication 2014
Subjects:
HE Transportation and Communications
Online Access:https://repo.uum.edu.my/id/eprint/28675/1/Factors%20Affecting%20Students%20Satisfaction%20towards%20Bus%20Services%20in%20University.pdf
https://repo.uum.edu.my/id/eprint/28675/
http://www.maxwellsci.com/jp/abstract.php?jid=RJASET&no=463&abs=02
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spelling my.uum.repo.286752022-04-27T13:31:11Z https://repo.uum.edu.my/id/eprint/28675/ Factors affecting students’ satisfaction towards bus services in university Md Yusof, Zahayu Misiran, Masnita Lee, Pei Pei Ho, Tian Tian HE Transportation and Communications This study describes a statistical study of students’ satisfaction towards bus services in university. The objective of this study is to explore factors that influence student satisfaction on bus services in Universiti Utara Malaysia (UUM).Primary data were collected by distributing direct questionnaire to four hundred students in UUM.A factor analysis yielded three factors which are attitude of bus driver, reliability of the buses and facilities of buses. MAXWELL Science Publication 2014 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/28675/1/Factors%20Affecting%20Students%20Satisfaction%20towards%20Bus%20Services%20in%20University.pdf Md Yusof, Zahayu and Misiran, Masnita and Lee, Pei Pei and Ho, Tian Tian (2014) Factors affecting students’ satisfaction towards bus services in university. Research Journal of Applied Sciences, Engineering and Technology, 8 (7). pp. 817-820. ISSN 2040-7459 http://www.maxwellsci.com/jp/abstract.php?jid=RJASET&no=463&abs=02
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic HE Transportation and Communications
spellingShingle HE Transportation and Communications
Md Yusof, Zahayu
Misiran, Masnita
Lee, Pei Pei
Ho, Tian Tian
Factors affecting students’ satisfaction towards bus services in university
description This study describes a statistical study of students’ satisfaction towards bus services in university. The objective of this study is to explore factors that influence student satisfaction on bus services in Universiti Utara Malaysia (UUM).Primary data were collected by distributing direct questionnaire to four hundred students in UUM.A factor analysis yielded three factors which are attitude of bus driver, reliability of the buses and facilities of buses.
format Article
author Md Yusof, Zahayu
Misiran, Masnita
Lee, Pei Pei
Ho, Tian Tian
author_facet Md Yusof, Zahayu
Misiran, Masnita
Lee, Pei Pei
Ho, Tian Tian
author_sort Md Yusof, Zahayu
title Factors affecting students’ satisfaction towards bus services in university
title_short Factors affecting students’ satisfaction towards bus services in university
title_full Factors affecting students’ satisfaction towards bus services in university
title_fullStr Factors affecting students’ satisfaction towards bus services in university
title_full_unstemmed Factors affecting students’ satisfaction towards bus services in university
title_sort factors affecting students’ satisfaction towards bus services in university
publisher MAXWELL Science Publication
publishDate 2014
url https://repo.uum.edu.my/id/eprint/28675/1/Factors%20Affecting%20Students%20Satisfaction%20towards%20Bus%20Services%20in%20University.pdf
https://repo.uum.edu.my/id/eprint/28675/
http://www.maxwellsci.com/jp/abstract.php?jid=RJASET&no=463&abs=02
_version_ 1732947874243674112
score 13.154905

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