Knowledge-based banking: The bankers’ experience on OKS (Online Knowledge Sharing)

This paper outlines the results from a web-based survey of first time users of a bankers online knowledge sharing. Palmer´s web metrics were used to investigate the effects of key website characteristics on intention to return, satisfaction and self-efficacy. Partial least squares estimation was u...

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Bibliographic Details
Main Authors: Muhamad Ali, Hafizi, Mohammad Yusof, Zawiyah
Format: Article
Language:English
Published: Canadian Center of Science and Education 2009
Subjects:
Online Access:http://repo.uum.edu.my/2842/1/437_Hafizi.pdf
http://repo.uum.edu.my/2842/
http://www.ccsenet.org/journal.html
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