Perception of tourist satisfaction towards service quality: Case study of Hat Yai, Thailand destination

• المؤلفون الرئيسيون: Sazali, Khairunnisa Farzana, Taib, Che Azlan
• التنسيق: مقال
• اللغة: English
• منشور في: Universiti Utara Malaysia 2020
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://repo.uum.edu.my/28404/1/STMLGG%2001%2004%202020%2011-14.pdf; http://repo.uum.edu.my/28404/

This research presents a framework for evaluating the service quality dimensions. The relationship between service quality and perception of tourist satisfaction as well as evaluation of the impact of accessibility, facilities and security on the perception of tourist satisfaction are also presented...