The use of cashless payment among UUM Students

• Main Authors: Ng, Hon Fei, Yaacob, Noorulsadiqin Azbiya
• Format: Article
• Language: English
• Published: Universiti Utara Malaysia 2020
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/28395/1/STMLGG%2002%2039%202020%20142-144.pdf; http://repo.uum.edu.my/28395/

The purpose of this research is to investigate the perception of UUM students in the N.E.W.S.E.E.D Facebook group regarding the use of cashless payment in UUM. This research inspects the perception of UUM students in the N.E.W.S.E.E.D Facebook group regarding the use of cashless payment in UUM by using a convenience sampling method to collect 100 of target respondents which is UUM students in N.E.W.S.E.E.D Facebook group. This paper observes the relationship between attitude, subjective norm, perceived ease of use, perceived usefulness, perceived security, trust, benefit and self-efficacy to the intention to use cashless payment in UUM. It can be concluded that there is a significant relationship between the attitude, subjective norm, perceived ease of use, perceived usefulness, perceived security, trust, benefit and self-efficacy to the intention to use cashless payment in UUM. Besides, I found out that subjective norms have the strongest relationship with intention to use cashless payment in UUM. Future recommendations are researchers should include the broader range of age category or geographical coverage, increase and expand the total of sample size, to build a result that is feasible to challenge the currently adopted practices and to use longitudinal research to collect even more precise than accurate and most updated results.