The impact of Pos Laju delivery service on UUM students

The purpose of this paper is to examine the timeliness, quality of information, accuracy of orders and personnel contact quality that can influence the satisfaction Pos Laju delivery service of UUM students. This research is using quantitative method and the questionnaire has been developed in Googl...

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Main Authors: Rosly, Nurul Najah, Taib, Che Azlan
格式: Article
语言:English
出版: Universiti Utara Malaysia 2020
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在线阅读:http://repo.uum.edu.my/28349/1/STMLGG%2002%2003%202020%208-11.pdf
http://repo.uum.edu.my/28349/
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