Model for efficient service delivery in public service
This paper aims to design a modified model for efficient and effective service delivery by governments’ ministries, departments and agencies (MDAs).There are several existing models on service delivery, but it is noted that those models emphasized more on the estimates voted for social/welfare ser...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Macrothink Institute
2012
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/10306/1/S1.pdf http://repo.uum.edu.my/10306/ http://dx.doi.org/10.5296/jpag.v2i3.2157 |
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