Perceived service quality of zakat institution among Muslim businessmen in Malaysia

• Main Authors: Saad, Ram Al Jaffri, Abdul Wahab, Muhammad Syahir, Md Hussain, Md Hairi
• Format: Article
• Language: English
• Published: IP Publishing LLC 2018
• Subjects: HB Economic Theory
• Online Access: http://repo.uum.edu.my/27520/1/saad2018.pdf; http://repo.uum.edu.my/27520/; http://doi.org/10.1063/1.5055527

A mail survey was conducted to examine perceived service quality towards zakat institution among 227 Muslim businessmen in one of the states in Malaysia. The research data was analyzed using descriptive statistic. The findings indicated that the majority of respondents rated three aspects of the qua...