Dato Michael Tio and PKT logistics— A knowledge creating service company growing into a global logistics company

• Main Authors: Belal, H. M., Hasan, Quamrul, Nordin, Norani, Kosaka, Michitaka
• Other Authors: Wang, Jing
• Format: Book Section
• Published: Springer 2019
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/27148/; http://doi.org/10.1007/978-981-32-9362-5_7

We introduce PKT Logistics Group Sdn Bhd. (PKT) and its CEO: Dato’ Michael B. Y. Tio (DMT) as a successful Malaysian knowledge creating service company. We examine how PKT designed and adapted the knowledge-creating system into their company’s philosophy towards business operation, thereby innovatin...