Determining critical elements in strengthening the organisations: A study on the public sector
This paper presents the results of a case study conducted on three public sector organisations. The main objectives of this study were to identify critical elements which affect the organisations’ performance and to analyse competitive elements in organisations. The McKinsey 7S framework and the Ka...
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Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia
2015
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my.uum.repo.271472020-06-25T01:45:04Z http://repo.uum.edu.my/27147/ Determining critical elements in strengthening the organisations: A study on the public sector Abidin, Rahimi Osman, Nor Hasni Mohd Zahari, Fadhilah Nordin, Norani HD28 Management. Industrial Management This paper presents the results of a case study conducted on three public sector organisations. The main objectives of this study were to identify critical elements which affect the organisations’ performance and to analyse competitive elements in organisations. The McKinsey 7S framework and the Kano Model were used to identify critical elements that need to be focused on in each organisation. The findings demonstrated that there are three elements that need to be finely thought-out in the formation and maintenance of the three public sector organisations. These elements are staff, structure, and skill. The results of the study can assist these organisations to clearly identify their organisational strengths and weaknesses. Accordingly, it helps in finding the middle ground to get all the elements into harmony that motivate the stimulation of highly effective functioning employees toward achieving better organisational performance. Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia 2015 Article PeerReviewed application/pdf en http://repo.uum.edu.my/27147/1/JBMA%205%202015%20155%20169.pdf Abidin, Rahimi and Osman, Nor Hasni and Mohd Zahari, Fadhilah and Nordin, Norani (2015) Determining critical elements in strengthening the organisations: A study on the public sector. Journal of Business Management and Accounting (JBMA), 5. pp. 155-169. ISSN 2231-9298 http://www.imbre.uum.edu.my/index.php/12-publications/153-jbma-volume-5-2015 |
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HD28 Management. Industrial Management Abidin, Rahimi Osman, Nor Hasni Mohd Zahari, Fadhilah Nordin, Norani Determining critical elements in strengthening the organisations: A study on the public sector |
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This paper presents the results of a case study conducted on three public sector organisations. The main objectives of this study were to identify critical elements which affect the organisations’ performance and to analyse competitive elements in
organisations. The McKinsey 7S framework and the Kano Model were used to identify critical elements that need to be focused on in each organisation. The findings demonstrated that there are three elements that need to be finely thought-out
in the formation and maintenance of the three public sector organisations. These elements are staff, structure, and skill. The results of the study can assist these organisations to clearly identify their organisational strengths and weaknesses. Accordingly, it helps in finding the middle ground to get all the elements into
harmony that motivate the stimulation of highly effective functioning employees toward achieving better organisational performance. |
format |
Article |
author |
Abidin, Rahimi Osman, Nor Hasni Mohd Zahari, Fadhilah Nordin, Norani |
author_facet |
Abidin, Rahimi Osman, Nor Hasni Mohd Zahari, Fadhilah Nordin, Norani |
author_sort |
Abidin, Rahimi |
title |
Determining critical elements in strengthening the
organisations: A study on the public sector |
title_short |
Determining critical elements in strengthening the
organisations: A study on the public sector |
title_full |
Determining critical elements in strengthening the
organisations: A study on the public sector |
title_fullStr |
Determining critical elements in strengthening the
organisations: A study on the public sector |
title_full_unstemmed |
Determining critical elements in strengthening the
organisations: A study on the public sector |
title_sort |
determining critical elements in strengthening the
organisations: a study on the public sector |
publisher |
Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia |
publishDate |
2015 |
url |
http://repo.uum.edu.my/27147/1/JBMA%205%202015%20155%20169.pdf http://repo.uum.edu.my/27147/ http://www.imbre.uum.edu.my/index.php/12-publications/153-jbma-volume-5-2015 |
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1671342061801963520 |
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13.160551 |