Framework proposition strategy for collection of returned products in reverse logistics environment

• Main Author: Lamsali, Hendrik
• Other Authors: Ahmad Wani, Khursheed
• Format: Book Section
• Published: IGI Global 2020
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/26873/; http://doi.org/10.4018/978-1-5225-9452-9.ch023

The importance of reverse logistics and product recovery is evident in various industries as well as in current UNESCO sustainable development goals. This includes plastics and recycling with the former “contributed” significantly towards environmental issues and the latter being one of the primary solutions. The motivations of its implementation are generally divided into legal, economic, and socio-environmental factors. One of the crucial components of plastics recycling and a reverse logistics system is product return channels. The success of other components especially the recovery operations depends on the effectiveness of the return channels. Although numerous investigations on product return channels have been carried out, research on some critical aspects remains wanting. This study presents a review that highlights this deficiency, depicts relevant research development on product return channels, decision-making issues, and direction for future research. At the end of the study, the authors propose a new closed-loop logistics network and future research framework propositions.