Introduction to human resource management in tourism and hospitality industry

• 主要な著者: Ahmad, Rozila, Mohd Shariff, Nurhazani
• フォーマット: 図書
• 出版事項: Universiti Utara Malaysia Press 2019
• 主題: HD28 Management. Industrial Management
• オンライン･アクセス: http://repo.uum.edu.my/26564/; https://www.uumpress.com.my/introduction-to-human-resource-management-in-tourism-and-hospitality-industry?sg_type_pg=latest

Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.