Konsepsual model bagi mengukur kualiti perkhidmatan perpustakaan akademik

• المؤلف الرئيسي: Taib, Che Azlan
• التنسيق: مقال
• اللغة: English
• منشور في: Universiti Teknologi Malaysia 2017
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://repo.uum.edu.my/25605/1/SH%209%201.1%202017%2015%2024.pdf; http://repo.uum.edu.my/25605/; http://doi.org/10.11113/sh.v9n1.1.1392

The Ninth Malaysia Plan (RMK-9) is the second phase of a national mission to achieve Vision 2020. The Eleventh Malaysia Plan (RMK-11), 2016-2020, is the latest five-year development plan towards realizing Vision 2020. One of the core the main is to increase knowledge and innovation and nurture first...