Noviani, N. L. (2017). Improving consumer satisfaction by integrating on service quality and lean six sigma methods. UUM College of Business.
シカゴスタイル引用形Noviani, Neneng Leni. Improving Consumer Satisfaction By Integrating On Service Quality and Lean Six Sigma Methods. UUM College of Business, 2017.
MLA引用形式Noviani, Neneng Leni. Improving Consumer Satisfaction By Integrating On Service Quality and Lean Six Sigma Methods. UUM College of Business, 2017.
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