Noviani, N. L. (2017). Improving consumer satisfaction by integrating on service quality and lean six sigma methods. UUM College of Business.
استشهاد بنمط شيكاغوNoviani, Neneng Leni. Improving Consumer Satisfaction By Integrating On Service Quality and Lean Six Sigma Methods. UUM College of Business, 2017.
MLA استشهادNoviani, Neneng Leni. Improving Consumer Satisfaction By Integrating On Service Quality and Lean Six Sigma Methods. UUM College of Business, 2017.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.