APA Citation

Noviani, N. L. (2017). Improving consumer satisfaction by integrating on service quality and lean six sigma methods. UUM College of Business.

Chicago Style Citation

Noviani, Neneng Leni. Improving Consumer Satisfaction By Integrating On Service Quality and Lean Six Sigma Methods. UUM College of Business, 2017.

MLA Citation

Noviani, Neneng Leni. Improving Consumer Satisfaction By Integrating On Service Quality and Lean Six Sigma Methods. UUM College of Business, 2017.

Warning: These citations may not always be 100% accurate.