Enhancing higher education through quality assurance - A case study of the University of Mauritius

• Main Author: Kassean, Hemant
• Other Authors: Mohd Sani, Mohd Azizuddin
• Format: Conference or Workshop Item
• Language: English
• Published: College of Law, Government and International Studies, Universiti Utara Malaysia 2010
• Subjects: LB2300 Higher Education
• Online Access: http://repo.uum.edu.my/2493/1/Hemant_Kassean_-_Enhancing_Higher_Education.pdf; http://repo.uum.edu.my/2493/; http://icis.uum.edu.my/

Purpose – Developed countries have established elaborate quality assurance systems and increasingly developing countries like Mauritius is adopting such procedures for assuring the quality of its higher education. Globalization, diversity of educational programmes, and the powerful role of higher education in economic development are major drivers for quality and accountability in higher education. Design/methodology/approach – A list of criteria was drawn for the quality audit for each faculty in terms of mission, aims and objectives, and department in terms of background/history, range of provision, staff profile, student profile, programme design/review, programme level: Full-Time or Part-Time, student assessment, student progression and grievance procedure. Findings – Implementation and evaluation through students’ feedback questionnaires online were very low. Some students were benefiting from the ‘students work experience placement’ (SWEP) in reconciling their classroom experience to the world of work. Employers evaluation of UoM graduates, strategic plan, external evaluation, service to the community through collaborative projects and leadership issues are discussed.