Determinants of E-Logistic Customer Satisfaction: A Mediating Role of Information and Communication Technology (ICT)

• المؤلفون الرئيسيون: Hameed, Waseem Ul, Nadeem, Shahid, Azeem, Muhammad, Aljumah, Ahmad Ibrahim, Adeyemi, Raji Abdulwasiu
• التنسيق: مقال
• اللغة: English
• منشور في: ExcelingTech Publishers 2018
• الموضوعات: QA75 Electronic computers. Computer science
• الوصول للمادة أونلاين: http://repo.uum.edu.my/24419/1/IJSCM%207%201%202018%20105%20111.pdf; http://repo.uum.edu.my/24419/; http://ojs.excelingtech.co.uk/index.php/IJSCM/article/view/1932

In the recent decade, with the increase in e logistic services, the problem of e-logistic customer satisfaction is raised.E-logistic services spread so rapidly worldwide which overlook the significant segment of customer satisfaction.Therefore, the prime objective of the current research study is to...