A Framework for Implementing ISO 9000 and Total Quality Culture in Higher Education

• المؤلفون الرئيسيون: Taib, Che Azlan, Mohammed, Ahmed Hani, Iteng, Rosman, Mad Lazim, Halim
• التنسيق: مقال
• اللغة: English
• منشور في: ExcelingTech Publishers 2018
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://repo.uum.edu.my/24401/1/IJSCM%20l%207%202%202018%20126%20131.pdf; http://repo.uum.edu.my/24401/; http://ojs.excelingtech.co.uk/index.php/IJSCM/article/view/2172

This paper presents a framework for implementing ISO 9000 total quality culture for Higher Education Institutions (HEIs).The understanding and practices level, as well as the relationship with organizational performance also presented. The preliminary data were collected through questionnaire approa...