Transformation of An-Nur specialist hospital to improve service quality
The aim of this study is to have a better understanding of the effects of service quality, which will lead to patient satisfaction and behavioral intention in order to build long-term relationships with their patients. An-Nur Specialist Hospital (ASH) has been in operation for the past nine years.T...
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| Main Authors: | , , |
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| 格式: | Conference or Workshop Item |
| 語言: | English |
| 出版: |
2015
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| 主題: | |
| 在線閱讀: | http://repo.uum.edu.my/23955/1/TC11.pdf http://repo.uum.edu.my/23955/ |
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