A customer service representative job is not for the faint-hearted

KUALA LUMPUR: "Do you know that this is urgent? Do you even know what I want? Or you're just plain stupid to understand anything? You can't even do a simple customer service job!" These are the nasty lines that Zati Farhana Zulkarnain has come across many times as a customer ser...

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Bibliographic Details
Main Author: New Sabah Times English, (KK)
Format: Newspaper
Language:English
Published: New Sabah Times 2017
Subjects:
Online Access:http://repo.uum.edu.my/22875/1/NewsSabahTimesEnglish%28kk%2906072017Home.pdf
http://repo.uum.edu.my/22875/
http://www.newsabahtimes.com.my/
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