Satisfaction of UUM students toward the car sticker application service offered by UUM-U-Assist
U-Assist Services has been one of the major topics discussed by the students in UUM. Most of its services are commendable by the students but car sticker application, has been tremendously under duress.This study aims to look into these issues by examining the satisfaction of UUM students toward the...
Saved in:
Main Authors: | , , , , , |
---|---|
Format: | Conference or Workshop Item |
Language: | English |
Published: |
2017
|
Subjects: | |
Online Access: | http://repo.uum.edu.my/22673/1/STML%E2%80%93Go%20Green%202016%20841%20848.pdf http://repo.uum.edu.my/22673/ http://stmlportal.net/stmlgogreen2016/pdf/p841.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my.uum.repo.22673 |
---|---|
record_format |
eprints |
spelling |
my.uum.repo.226732017-07-27T00:43:23Z http://repo.uum.edu.my/22673/ Satisfaction of UUM students toward the car sticker application service offered by UUM-U-Assist Mustaffa, Nurul Hidayah Evonne, Lim Wan Yin Gan, Ke Ning Lee, Ker Yan Lim, Hui Ven Mohd Zahari, Fadhilah HF Commerce U-Assist Services has been one of the major topics discussed by the students in UUM. Most of its services are commendable by the students but car sticker application, has been tremendously under duress.This study aims to look into these issues by examining the satisfaction of UUM students toward the car sticker application.The respondents are UUM students who apply for the car stickers.The survey was carried out to 100 respondents using the SERVQUAL instruments. The results show that there are significant differences between all respondents with demographic differences in view of ranking, satisfaction and issues. 2017 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/22673/1/STML%E2%80%93Go%20Green%202016%20841%20848.pdf Mustaffa, Nurul Hidayah and Evonne, Lim Wan Yin and Gan, Ke Ning and Lee, Ker Yan and Lim, Hui Ven and Mohd Zahari, Fadhilah (2017) Satisfaction of UUM students toward the car sticker application service offered by UUM-U-Assist. In: Symposium on Technology Management & Logistics (STML–Go Green) 2016, 6th - 7th December 2016, Universiti Utara Malaysia, Sintok, Malaysia. http://stmlportal.net/stmlgogreen2016/pdf/p841.pdf |
institution |
Universiti Utara Malaysia |
building |
UUM Library |
collection |
Institutional Repository |
continent |
Asia |
country |
Malaysia |
content_provider |
Universiti Utara Malaysia |
content_source |
UUM Institutionali Repository |
url_provider |
http://repo.uum.edu.my/ |
language |
English |
topic |
HF Commerce |
spellingShingle |
HF Commerce Mustaffa, Nurul Hidayah Evonne, Lim Wan Yin Gan, Ke Ning Lee, Ker Yan Lim, Hui Ven Mohd Zahari, Fadhilah Satisfaction of UUM students toward the car sticker application service offered by UUM-U-Assist |
description |
U-Assist Services has been one of the major topics discussed by the students in UUM. Most of its services are commendable by the students but car sticker application, has been tremendously under duress.This study aims to look into these issues by examining the satisfaction of UUM students toward the car sticker application.The respondents are UUM students who apply for the car stickers.The survey was carried out to 100 respondents using the SERVQUAL instruments. The results show that there are
significant differences between all respondents with demographic differences in view of ranking, satisfaction and issues. |
format |
Conference or Workshop Item |
author |
Mustaffa, Nurul Hidayah Evonne, Lim Wan Yin Gan, Ke Ning Lee, Ker Yan Lim, Hui Ven Mohd Zahari, Fadhilah |
author_facet |
Mustaffa, Nurul Hidayah Evonne, Lim Wan Yin Gan, Ke Ning Lee, Ker Yan Lim, Hui Ven Mohd Zahari, Fadhilah |
author_sort |
Mustaffa, Nurul Hidayah |
title |
Satisfaction of UUM students toward the car sticker application service offered by UUM-U-Assist |
title_short |
Satisfaction of UUM students toward the car sticker application service offered by UUM-U-Assist |
title_full |
Satisfaction of UUM students toward the car sticker application service offered by UUM-U-Assist |
title_fullStr |
Satisfaction of UUM students toward the car sticker application service offered by UUM-U-Assist |
title_full_unstemmed |
Satisfaction of UUM students toward the car sticker application service offered by UUM-U-Assist |
title_sort |
satisfaction of uum students toward the car sticker application service offered by uum-u-assist |
publishDate |
2017 |
url |
http://repo.uum.edu.my/22673/1/STML%E2%80%93Go%20Green%202016%20841%20848.pdf http://repo.uum.edu.my/22673/ http://stmlportal.net/stmlgogreen2016/pdf/p841.pdf |
_version_ |
1644283585022132224 |
score |
13.211869 |