Impediments to e-governance and service delivery in the Nigerian public sector

• Main Authors: Salisu, Shehu Jafaru, Umaru, Abdullahi Tanko, Madu, Abdulrazak Yuguda
• Format: Conference or Workshop Item
• Language: English
• Published: 2016
• Subjects: HJ Public Finance
• Online Access: http://repo.uum.edu.my/20408/1/ICOGPA%202016%201%207.pdf; http://repo.uum.edu.my/20408/; http://icogpa2016.weebly.com/

In the present globalised world, E-Governance is increasingly becoming citizens - centred particularly in the delivery of government services to its public.In classical traditions and as accepted norm both government and Non -Governmental Organizations exist to offer citizens the means to directly or indirectly participate with a view to improving the quality of governance through service delivery.In Nigeria the attempt in the experience to make this possible has been characterized by obstacles.Hence such efforts have met certain critical impediments so that despite efforts towards realising the desired objectives of e-government as a tool for service delivery to the public sector such seems not to have been achieved, apparently, because of the fact that adult literacy level is low and issues of poor power supply are prevalent among others.The objective of the paper is to examine the impediments to e – governance and service delivery in the public sector in Nigeria.The paper recommends that the government should initiate and implement a pilot programme to explore the effectiveness of e-government in service delivery in the Public sector in Nigeria.