The relationship between enterprise resource planning, Total Quality Management, organizational excellence, and organizational performance-the mediating role of Total Quality Management and organizational excellence

• Main Authors: Saleh Al Dhaafri, Hassan, Yusoff, Rushami Zien, Al-Swidi, Abdullah Kaid
• 格式: Article
• 语言: English
• 出版: Canadian Center of Science and Education 2014
• 主题: HD28 Management. Industrial Management
• 在线阅读: http://repo.uum.edu.my/18825/1/ASS%2010%2014%202014%20158-178.pdf; http://repo.uum.edu.my/18825/; http://doi.org/10.5539/ass.v10n14p158

Purpose: This study was set up to examine the mediating effect of TQM and organizational excellence between ERP and organizational performance.Design/methodology/approach: To examine the model of the study, design of survey questionnaire was employed through data collected from Dubai Police Departme...